Privacy Policy
1. Intro
The proper handling of personal information is extremely important to us.
We therefore take great care when processing and protecting your personal information. This is done in accordance with the terms and conditions of the Data Protection Act.
To ensure your privacy as far as possible, we adhere to the following core values:
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Information: We wish to inform you about why and how we process personal information. This is described in our privacy statement
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Limited collection: We take great care to limit the information we collect to only that which is necessary for our services
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No personal marketing: We will never share your personal information for marketing purposes. Never
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Right of access and correction: We respect your right to access, correct, or delete your personal information.
This privacy and cookie statement describes how we implement these core values and how we respect and protect your right to privacy. We strongly urge you to read this statement carefully.
2. Use of personal information
We only store and use personal information that has been directly provided by you.
3. Purposes of data processing
The personal information we collect is exclusively used for the following purposes:
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to process your order
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to meet our legal obligations
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to inform you about our developments
4. Types of personal information
We can process the following personal information you provide:
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name
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address
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date of birth
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e-mail address
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phone number
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VATnumber
5. Third Parties
We will not share your personal information with third parties at all.
Return Policy
If you are not 100% satisfied with one of our products, you may return it within 6 months of purchase for a refund. After 6 months, we will consider any items for return that are obsolete. But It might be eligible for an upgrade to its new version, please contact us.
We require purchase details to honour a refund or exchange. Please, provide us check out information such as your name and order number.
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Please specify your details with the products you wish to return or exchange and bring it with you to our store, or include it in your package of returned item(s). We will reimburse the original purchase price to either your original method of payment or as a merchandise credit.
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Special Conditions
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within 6 months of purchase) in certain situations, including
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• Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
• Products showing excessive wear and tear
• Products lost or damaged due to fire, flood, or natural disaster
• Products modified
• Products that have been soiled or contaminated, painted, glued
• On rare occasions, past habitual abuse of our Returns Agreement
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If, for any reason, you are not satisfied with your international online purchase, please contact us. We will provide you with further instructions on where returns should be shipped and the amount you will be refunded.
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We will provide you with a refund of the original merchandise price in the same currency and using the same exchange rate as your original order.
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ALl contacts details are available on the CONTACT page of this site.
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Version V1-01 posted on 05 June 2018