Privacy Policy
1. Intro
The proper handling of personal information is extremely important to us.
We therefore take great care when processing and protecting your personal information. This is done in accordance with the terms and conditions of the Data Protection Act.
To ensure your privacy as far as possible, we adhere to the following core values:
-
Information: We wish to inform you about why and how we process personal information. This is described in our privacy statement
-
Limited collection: We take great care to limit the information we collect to only that which is necessary for our services
-
No personal marketing: We will never share your personal information for marketing purposes. Never
-
Right of access and correction: We respect your right to access, correct, or delete your personal information.
This privacy and cookie statement describes how we implement these core values and how we respect and protect your right to privacy. We strongly urge you to read this statement carefully.
2. Use of personal information
We only store and use personal information that has been directly provided by you.
3. Purposes of data processing
The personal information we collect is exclusively used for the following purposes:
-
to process your order
-
to meet our legal obligations
-
to inform you about our developments
4. Types of personal information
We can process the following personal information you provide:
-
name
-
address
-
date of birth
-
e-mail address
-
phone number
-
VATnumber
5. Third Parties
We will not share your personal information with third parties at all.
Our (beloved) Customers
Magic Scale Modeling is a Belgium based company but we are World wide citizens.
​
Created in 2014, we have served to date 2,500 returning customers world wide and shipped thousands of orders
accross 40+ countries
​
with an overall Customer satifaction of 96%
So far, we have delivered 40+ countries in the World
​ Magic Scale Modeling is growing and doubles its size every year, which could sometimes generate some turbulences. ​
Our catalog increase its offer every quarter.
We aim to ship within the 2 next weeks.
All shipments are sent with insurance and Tracking IDs to assure an easy follow up and a safe landing.
Support 24/7 on best effort.
It is also a never ending pleasure to help, keep contact or simply meet every one during the major European modeling events.
What you say about us ....
"There a small little business and they try there best to accomodate everyone’s orders in a timely manner and I must say I spoke to Richard and he is really a genuine nice guy I would recommend them for there awesome products they take your model kits to the next level.Great job guys keep up the good work"
​
13 April 2021
"Hello R..., just a quick message to let you know that the replacement has just arrived ok in super-fast time. If I manage to fit the kit I will probably be ordering the 1:48 B17 for the "Memphis Belle" which I have in my stash so look forward to dealing with you again soon. Many thanks for your help with this."
​
11 March 2021
"Thank you B.....,
Much appreciated – I have also received the email with Shipping information on it.
Many thanks for your help
Regards"
​
28 January 2021
"Hi,parts arrived.thanks so much!!!
looks like I have all now needed to create that monster"
​
5 February 2021
​
"Thank you very much Bernard (and Richard of course). I really appreciate your customer’s care."
​
06 May 2021. D....e from Italy
"Thank you for the new board, the program flow is now according to your storyboard. The flickering problem with channels 5 and 6 has remained the same. OK.I will do the channel change as described by you. All the best and good luck with your shop.
Best regards."