- Our (beloved) Customers –
Magic Scale Modeling is a Belgium based company but we are World wide citizens.
Created in 2014, we have served to date 2,500 returning customers world wide and shipped thousands of orders
accross 40+ countries
with an overall Customer satifaction of 96%
Magic Scale Modeling growth and double its size every year, which has sometimes generate some turbulences.
But every customer is still unique for us. We know his name, preferences and loooove to get feed-back regarding his projects and finished models.
It is our pleasure to provide 24/7 support on best effort
It is also a never ending pleasure to help, keep contact or simply meet every one during the major European modeling events.
Our catalog increase his offers every quater but whenever you would not find what you are looking for or whenever you would have
a particular project in mind, please feel free to contact us anytime and we'll try to help.
Every order chosen out of our catalog will have absolute priority in order to ship as soon as possible. We aim to ship within the 2 next weeks, which has not always been the case in the past. But, thanks God and our returning customers, lessons have been learned.
All our shipments are send with Tracking IDs assuring an easy follow up and a safe landing.
So far, no shipment has ever been lost
Our success is yours ...
So many thanks for for kind support