Privacy Policy
1. Intro
The proper handling of personal information is extremely important to us.
We therefore take great care when processing and protecting your personal information. This is done in accordance with the terms and conditions of the Data Protection Act.
To ensure your privacy as far as possible, we adhere to the following core values:
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Information: We wish to inform you about why and how we process personal information. This is described in our privacy statement
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Limited collection: We take great care to limit the information we collect to only that which is necessary for our services
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No personal marketing: We will never share your personal information for marketing purposes. Never
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Right of access and correction: We respect your right to access, correct, or delete your personal information.
This privacy and cookie statement describes how we implement these core values and how we respect and protect your right to privacy. We strongly urge you to read this statement carefully.
2. Use of personal information
We only store and use personal information that has been directly provided by you.
3. Purposes of data processing
The personal information we collect is exclusively used for the following purposes:
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to process your order
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to meet our legal obligations
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to inform you about our developments
4. Types of personal information
We can process the following personal information you provide:
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name
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address
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date of birth
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e-mail address
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phone number
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VATnumber
5. Third Parties
We will not share your personal information with third parties at all.
USA is 40% of our customer base
In 2025, we have shipped to 48 different countries ...
But we have now been informed by Bpost International, our carrier, that they can not garantee the past level of service as the erratic appliance of USA import customs are changing every day.
In other terms, once in the USA, our shipments can be taxed with import duties. Whenever not be accepted by the US customer, our company is supposed to pay these taxes to the US authorities before re-importing these goods in Europe and ... face the retaliance custom duties.
In such a crazy world, we can not afford to expose our customers or be self exposed to such lunatic consequences.
Sorry for our very large US customer base. Not many alternative solutions are available, but ...
* Whenever you would know some brave soul in Canada, Mexico or any country which would less exposed ... We can still deliver WW, beside USA and countries in war.
* Please, feel free to organize the pickup of your order in our office through carriers such as Fedex, DHL, and so on.
We are hoping for a better world as soon as possible
